Email us now
Healthcare Assistants Course

HCAs can make an increasingly useful contribution to the skill mix in general practice.

They can be a cost effective and practice effective option for the future.

The course is aimed at Primary Health Care Assistants who wish to expand their role and enhance their knowledge and skills in relation to working as a primary health care assistant. 

It ideally suits administrative assistants who are already in practice who are relatively new to the role and wish to develop a greater understanding for the role.

The content covers administrative, practical and clinical matters to enable the student to assist health care professionals in their clinical activities.

Experienced: Delivered by expert clinicians and used in a diverse range of therapy areas.

Tailored: Always pertinent to the needs of individuals.

Engaging: Involves interactive and interesting learning modules, that get participants involved in the learning process, and learn by doing.

Substantial:  The skills and knowledge will put healthcare professionals in good stead in their careers, and improve clinical service delivery

Click on a section below to find out more:

Course requirements

  • Students accessing this course must be working within the primary care setting alongside a registered nurse for a recommended minimum of  8 hours per week.
  • All students are required to have a registered nurse mentor who will support them in the clinical environment and have a responsibility for signing off student competencies


Course Objectives Covered

  • To understand the structure of the primary health care team and the role of the health care assistant within it.
  • Health promotion as undertaken as part of the health care assistant's role.
  • Medico legal and ethical issues within primary care and the role of the health care assistant to enhance safe and effective practice.
  • Developing clerical, clinical and treatment room roles of health care assistants
  • Perform and explain the techniques used in carrying out clinical activities in primary care settings.
  • Health and safety and infection prevention and control requirements are met.
  • Clinical procedures in accordance with agreed clinical guidelines. 
  • Demonstrate effective communication and writing skills.



There are three elements to the assessment

(1) The student will achieve

  • Four compulsory competencies and
  • Six practical competencies
The registered nurse nominated by the candidate signs to confirm that the student has achieved competence in the compulsory and practical competencies in the practice setting.

Four compulsory competencies:

  • Confidentiality,
  • Consent and Documentation;
  • Health and Safety;
  • Infection Control;

Six Practice Skill Competencies

  • Undertake a blood pressure measurement.
  • Undertake and documentation of Urinalysis by dip stick method
  • Capillary blood sampling and glucose monitoring
  • ECG recording
  • Phlebotomy
  • Measurement of  Body Mass Index and waist circumference

(2) The student will complete one essay:

  1. To explain the role of the Primary Health Care Team and the Healthcare Assistant role including promoting better health and Discuss their learning experience and achievement of their personal objectives. (1000 words).

(3) End of course assessment

A practice based course assessment. The candidate attends the test centre and is assessed on 'real patients'.

At the successful conclusion of the course students will be awarded a certificate of satisfactory completion.


Study Day Overview

  • The structure of Primary Health Care services, including the role of the health care assistant
  • Patients' rights
  • Methods of communication, data protection and confidentiality
  • Health promotion
  • Clinical skills and competencies including physiological measurements (e.g. pulse, blood pressure, etc.)
  • Infection control
  • Health and safety
  • Accountability, ethical issues, scope of practice
  • Personal development including the use of the SWOT tool and developing a personal development Action Plan.
  • Using a reflective approach
  • Portfolio development


Medico legal

The delegation of care must be appropriate, safe and in the best interests of the person in the care of a HCA.

The decision to delegate would be judged against what could be reasonably expected from someone with their knowledge, skills and abilities when placed in those particular circumstances.

In practice GPs delegate the task. Practice Nurses provide supervision. The key to promoting patient safety is to ensure that HCAs are trained and competent to undertake the tasks delegated to them, and that accountability is clear.

HCAs should work according to defined protocols and procedures, and that they should not be asked to make clinical judgements. HCAs should be accountable to a registered healthcare professional and receive regular supervision.

Course Costs

Course €1200 inc vat
Examination day administrative fee €200 inc vat

This fee includes all learning materials and mentor support from our tutors.

If you are attending workshop days at the Training Centre refreshments and a buffet lunch are also included.




Coole Clinic, Coole, Co Westmeath, N91 F7XR • Tel: 014370922